Aristotle said, “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” At RetroFoam of the Carolinas (ROC), we are in the habit of providing excellence.
Our product is one that we genuinely believe in. We will be with you every step of the way. We want to make sure that you understand the process, the product, and all of the many benefits that come with your foam insulation.
At RetroFoam of the Carolinas, we want to leave you with insulation that will last you the lifetime of your home, that will reduce your energy bills, and increase your comfort.
This may sound like we talk a big-talk. But do we actually walk the walk? LaVar Burton of Reading Rainbow put it best when he said, “You don’t have to take my word for it.”
With that being said, read what our customers have said about their experiences with RetroFoam of the Carolinas.
Courteous, Thoughtful, Efficient
Thomas, the owner of a farmhouse built in 1903 that had little to no insulation, had this to say about his 5-star experience with ROC:
“RetroFoam was courteous, thoughtful, and efficient throughout the entire process. When Jason and Mark first came out to look at our project, they took the time to walk around the house and give thoughtful suggestions, recommendations and point out potential pitfalls. The team leader who was on-site the day of the job called to let us know they were coming. Not only were they ~15 minutes early, but the lead actually apologized for it! They took great care to clean up the site when they were done by washing off surfaces where the foam had dropped, and returned outdoor furniture to its proper place. Everyone who stepped foot on the property was respectful, and I would have no problem leaving the team at home alone with my family. It has been a pleasure communicating with Jennifer to work through the details of scheduling and follow up. She has been relentless at ensuring I was satisfied with the job and has provided a frictionless experience throughout the process.
There has been a noticeable (positive) difference in the comfort of the house since the job was complete. The house sits very close to the road. It’s actually only a foot off the right of way, and there are two factories, a school, and a fire station in close proximity. The roar of diesel engines and hotrods passing by is not unusual. We did not insulate with the intention of reducing these disturbances, but once done, we were amazed at how much quieter it is. There’s little that can be done to completely eliminate the sound of sirens and the loudest transfer trucks given the circumstances, so don’t mistake me for saying this insulation is a silver bullet. But I was surprised at how much it did help. I no longer wake up in the middle of the night to the sound of motors as I used to.”Thomas, Google Reviews
Professionalism, Punctuality, Quality, and Value
Shane Packer said this about our professionalism, punctuality, quality, and value:
“Our house was built in 1978, and like most homes, one end is cooler than the other. Now, after RetroFoam, our house is the same temperature throughout. We have also noticed most outside noises. We don’t hear much anymore!! RetroFoam of the Carolinas made the experience easy. These guys showed up on time and completed the job in a timely manner. They are very knowledgeable, and their clean-up after completion was great. I recommend them to anyone. Thanks, RetroFoam of the Carolinas!!!”Shane P., Google Reviews
Experience of Excellence
Milton raves about both the product and the customer service:
“Outstanding team service and all-around customer service care from start to finish! The home insulating service was money well spent and worth the value for longterm – better HVAC performance! Thanks for providing a 5-star level of service care in customer service excellence.”Milton, Google Reviews
As you can see, we have several customers who are beyond satisfied with our product and our service. We are pleased as punch that they are already seeing the benefits of having RetroFoam installed in their homes. For us, every job is a privilege. We love knowing that we are helping people get the most out of their homes by providing a quality product that will last them for years to come. Contact your RetroFoam of the Carolinas professionals today to find out how we can help you. We’d love to have you as part of our RetroFoam family!